PUBLIC NOTICE
Thursday, 26 June 2025
TEMPORARY DISRUPTION TO MUNICIPAL CALL CENTRE NUMBERS DUE TO PORTING
PROCESS
Polokwane Municipality wishes to inform residents, businesses and stakeholders that it is currently in the process of porting its municipal call centre numbers to a new service platform. This essential upgrade will enhance the efficiency and reliability of our communication systems.
As a result of this technical migration, callers may experience difficulty reaching the call centre via 015 290 2000 and 015 023 5000 from 22h00 this evening until 06h00 on Friday morning, 27 June 2025.
During this period, customers requiring urgent municipal assistance are encouraged to use alternative platforms:
- MyPolokwane Citizen App (available for download on major app stores)
- Temporary contact number: 065 967 9772
Normal operations of the affected numbers are expected to resume from 06h00 on Friday morning.
The municipality sincerely apologises for any inconvenience caused and appreciates understanding and cooperation of all customers.
ENDS
ISSUED BY POLOKWANE MUNICIPALITY: Communications and Marketing Unit